内容简介
为了适应互联网时代的大发展和国际贸易实务的新变化，这一版修改或更换了一些样信，个别的书信被改写成了电子邮件的书写格式，便于读者更直观地掌握和应用。
第九版继续沿用了第八版以二维码扫码获取样信中文翻译和练习答案的学习方式，以提高学习效率。在保留了第八版基本架构的基础上，第九版增添了新的一章，即第十三章电子商务书面沟通的部分，其中包含商家对商家和商家对客户两部分的书信。此外，本教材部分章节的注释内容也做了补充和修订，以丰富和完善专业知识，提升英语语言的应用能力。
章节目录
Chapter One Business Letters 1
Section One The Structure and Layout of a Business Letter 1
Section Two Superscription 11
Section Three Dissimilarities in Letter Writing 14
Supplement 17
Exercises 1 19
Chapter Two Establishing Business Relations 20
Specimen Letters 20
Supplement 44
Exercises 2 45
Chapter Three Enquiries 49
Specimen Letters 50
Supplement 81
Exercises 3 82
Chapter Four Offers 86
Specimen Letters 86
Supplement 101
Exercises 4 102
Chapter Five Counter⁃Offers 106
Specimen Letters 106
Supplement 120
Exercises 5 122
Chapter Six Conclusion of Business 126
Specimen Letters 126
Supplement 148
Exercises 6 149
Chapter Seven Terms of Payment 153
Specimen Letters 153
Supplement 173
Exercises 7 175
Chapter Eight Establishment of L/C and Amendment 179
Specimen Letters 179
Supplement 197
Exercises 8 199
Chapter Nine Packing，Shipping Marks and Shipment 202
Specimen Letters 202
Supplement 224
Exercises 9 230
Chapter Ten Insurance 234
Specimen Letters 234
Supplement 245
Exercises 10 247
Chapter Eleven Agency 250
Specimen Letters 250
Supplement 269
Exercises 11 270
Chapter Twelve Complaints and Claims 273
Specimen Letters 273
Supplement 284
Exercises 12 286
Chapter Thirteen Electric Commerce 291
Section One Business to Business 291
Section Two Business to Customer 293
Supplement 300
Exercises 13 301
Chapter Fourteen Other Situational Letter Writing 302
Specimen Letters 302
Supplement 352
Exercises 14 354
参考书目 355
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